I didn’t receive the email confirmation of my order

Please check your spam folder. Confirmation emails are generated automatically by our system upon the successful payment of your order and can be flagged as spam.

In case you also did not receive a confirmation email in your spam folder, write to us using our contact form. We will contact you as soon as possible to let you know if your order was processed correctly.

If you are registered with Studio Koekoek, you can check your order status in your account.
If you are not registered, you can register here.